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Refund Policy

Returning your goods is simple. Within 14 days of receipt of your order, you may return any item in a condition of reasonable care (i.e. a resalable condition) for a refund for the price of the goods.

Your statutory rights are not affected.

If you would like a refund, we will return the monies to you by the same method you originally paid by. When returning goods to us please write reason and request on the back of the invoice, wrap securely and send it back to our address listed below.

Please ensure that you obtain a certificate of postage as your insurance against loss / damage.
Please note we suggest using ‘Recorded Post’ at your local Post Office, to send the goods back to us. We can not accept responsibility for goods lost while in transit to us.

To return goods to us please send to:

Turbo Vacuumentation Ltd
Unit 4M
Bramhall Moor Industrial Estate
Pepper Rd
Hazel Grove

0161 482 4004